Terms & Conditions

Please read through our T&C’s below & by paying a deposit for you are agreeing to these Terms and Conditions.

1. Payments

Payment for services provided by Captured Moments By LSM may be made in cash, via PayPal or by bank transfer. Payment for your photographic session must be paid upon booking, dates cannot he held without payment. Prints and products cannot & will not be ordered until payment is made in full.

2. Cancellation and Changes

You may cancel up to 48 hours prior to our photographic session to receive a partial refund of £45.00 (the remaining balance is classed as your session retainer fee and is non-refundable once booked). Sessions cancelled less than 48 hours before the booked date are non refundable.

Once the Client has made a booking for a specific time and date, Captured Moments By LSM will not accept work from other clients for those times and dates. For outdoor work, in the event of bad weather on the day of a shoot, the Photographer will provide a list of available alternative dates for the client to choose from. Should the client not wish to accept one of these dates, the agreement will be cancelled and any monies paid will be

retained by the Photographer. If the Photographer has to cancel an arrangement for reasons beyond their control, for example including but not limited to death, injury or sickness, the Photographer’s liability shall be limited to a full refund of any monies paid.

3. Gift Vouchers

Your Captured Moments By LSM gift voucher may only be redeemed once & may not be exchanged for cash – it holds no monetary value. They cannot be replaced if lost, they are non- transferrable & nonrefundable. Gift vouchers must be quoted when booking & presented upon arrival for your experience. No photocopies will be accepted. Advance bookings are necessary & voucher expiry dates are not extendable & cannot be changed. Cancellation of a booking within 3 days will render the voucher null & void & considered spent. Captured Moments By LSM will always try to accommodate changing schedules and will be happy to rearrange if cancelled or rescheduled within the notice period.

4. Fees & Expenses

Travel expenses are included within a catchment area f 10 miles from Luton & Harpenden. Additional mileage is charged at £0.50 per mile.

All prices quoted to the Client apply only to the original job description and specifications given to the Photographer by the Client. The Photographer reserves the right to make additional charges for fees and expenses should these descriptions or specifications differ or change before or during the assignment. Wherever possible, the Photographer shall endeavour to provide an indication of what these additional charges will be.

5. Creative License

The client acknowledges that they are familiar with the Photographer’s portfolio and are requesting service with knowledge of the Photographer’s style. It is understood and accepted that the Photographer’s work is constantly evolving and that the Photographer will use their personal artistic judgement to create images of the event, which may be different from the client’s vision. It is also acknowledged that the photographs shall not be subject to rejection by the client on basis of taste or aesthetic criteria.

​6. Copyright

In accordance with the Copyright, Designs & Patents Act 1988, the copyright of all images created by the Photographer is owned by the Photographer. Any images or copies of images whether stored digitally or printed remain the property of the Photographer and are protected by the Act. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of the Photographer in writing. Any breaking of seals or downloading of images electronically will presume a breach of copyright. Licenses are granted for the use and or display of images produced by Captured Moments By LSM. Said images may not be altered or used in any manner outside what is prescribed in these terms and conditions without prior written permission of Captured Moments By LSM. The Client must obtain written permission from and compensate Captured Moments By LSM prior to the Client, their associates, friends or relatives re-distributing or selling the photographs.

7. Display

The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc.